What is the check-in and check-out policy at Volando Urai Spring Spa & Resort?
Check-in is from 15:00 and check-out is by 12:00.
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Volando Urai Spring Spa & Resort, Wulai
802US$
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Key details
About Resort
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341,
Wulai,
Taiwan,
23341,
New Taipei
Perfect
8.1
8.9
4.1
Loved by guests
"The ensuite mini onsen in the room is the perfect escape from the reality of a full day's hike."
"The public bath, open and facing the Nanshi River, offered breathtaking views."
"The rooms were super comfy and spacious with its own spa tub."
Rooms & Amenities
All
Dining Options
Dining options include Volando Soyan, offering fine dining with seasonal vegetables and fresh seafood, and Siliq Chef Handmade Cuisine. Breakfast includes American favorites and an in-room midnight snack.
Leisure & Services
Recreational amenities include a spa tub, sauna, and
Safety & Business
Safety features include a carbon monoxide detector, smoke detector, and first aid kit. Free WiFi and meeting rooms are available, along with a
Must-do experiences
- Relax in the natural hot springs at Wulai's outdoor public baths.
- Savor the local specialty, A-Yu Fish, at a riverside restaurant.
- Take a scenic hike to the Wulai Waterfall for stunning views.
- Visit the Wulai Atayal Museum to learn about indigenous culture.
- Ride the Wulai Gondola for breathtaking mountain vistas.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room Balcony
2 persons
59 m²
2 Single beds
Shower
Bathtub
room details
Twin Room Lake View
2 persons
46 m²
2 Single beds
Lake view
Shower
Bathtub
room details
Deluxe Double Room Bath
2 persons
53 m²
1 Double bed
Shower
Bathtub
room details
Rooftop Suite River View
2 persons
59 m²
1 King-size bed
River view
Shower
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Adults only
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sun terrace
- Spa & wellness centre
- Steam room
- Jacuzzi
- Massage
- Hot spring bath
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Volando Urai Spring Spa & Resort invites guests to indulge in delightful culinary experiences at two exquisite onsite restaurants, featuring diverse cuisines and romantic settings. Each venue presents a unique ambiance, promising memorable meals enhanced by thoughtful vegetarian and vegan options.
Soyan Restaurant
French
Ambiance
Romantic and intimate, perfect for quiet dinners or a serene breakfast with stunning views.
Key Offerings
Specializing in vegetarian and vegan dishes, Soyan Restaurant offers high tea, breakfast, and dinner with an emphasis on fresh, seasonal ingredients.
Reservation
Recommended for dinner.
Open Monday to Sunday from 08:00 - 11:00 for breakfast and 14:30 - 17:00 for high tea.
SILIQ Restaurant
Chinese, Asian
Ambiance
Romantic and stylish, offering a cozy atmosphere for lunch and dinner gatherings.
Key Offerings
SILIQ Restaurant delights with traditional Asian flavors and fusion dishes, complemented by vegetarian and vegan options. High tea sessions enhance the dining experience.
Reservation
Reservations are recommended.
Operating hours are not specified; generally open for lunch and dinner.
Location
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341,
Wulai,
Taiwan,
23341,
New Taipei
Map view
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341,
Wulai,
Taiwan,
23341,
New Taipei
City landmarks
Landmark
Wulai Atayal Museum
1.1
km
Landmark
Wulai Hot Spring Township
1.1
km
Landmark
Wulai Hot Spring
900 m
Landmark
Wu Lai Suspension Bridge
930 m
Landmark
Atangge Hot Spring
1.2
km
Landmark
Neidong Forest Recreation Area
810 m
Landmark
Full Moon Spa
1.1
km
Landmark
Spring Paradise Wulai
2.1
km
Landmark
Wulai Guanguangtai
1.3
km
Waterfall
Wulai Falls
2.5
km
Landmark
Wu Lai Lin Ye Sheng Huo Museum
2.4
km
Landmark
Dashan Hot Springs
1.7
km
Landmark
Qingren Trail
2.4
km
Landmark
Wulai Huoli Village
2.4
km
Landmark
Yunxian Park
2.4
km
Landmark
Wu Zhong Creek Waterfall
2.5
km
Park
Warrior Park
2.5
km
Landmark
Good photo spot
2.6
km
Landmark
野牛隊 8
2.6
km
Park
Yun-hsien Amusement Park
2.9
km
Landmark
Yun Hsien Resort
2.9
km
Landmark
野牛隊 1
2.8
km
Landmark
Wu Lai Hong He Valley
2.9
km
Landmark
Yunxian Paradise
2.9
km
Landmark
Guangming Palace
3.7
km
Landmark
Fei Cui Reservoir
3.9
km
Landmark
Wu Lai Bao Cing Temple
4.1
km
Landmark
Wulai
4.7
km
Park
Guang Xing Riverside Park
4.9
km
Landmark
野牛隊 10
4.9
km
Nearby
Xin Xian
Neidong Forest Recreation Area
230 m
Restaurants
Siliq Cafe
590 m
No. 3
Volando Abu
540 m
No. 176
Pu Shi Xuan Restaurant
790 m
No. 61
Wu Lai Snack Bar
840 m
No. 91
A Chun Snack Bar
840 m
No. 109
Wu Lai Gao Jia Icy Spring-Boiled Egg
840 m
No. 135
Yage Yuan Zhu Min Shan Zhu Rou Xiang Chang
840 m
No. 84
Zheng Ji Yi Wan Xiao Yang Rou
840 m
No. 58
Shanzhen Hotsprint Restaurant
650 m
B1
Xiao Chuan Yuan Spring
650 m
No. 32
Dailei Resort
740 m
No. 156
Explore Wulai
Explore Wulai's Local Gems
Wulai Hot Spring
11 minutes walking
A rejuvenating natural hot spring with scenic beauty, perfect for relaxation and wellness.
Wu Lai Suspension Bridge
12 minutes walking
A stunning bridge offering breathtaking views of the canyon, ideal for photo opportunities.
Wulai Atayal Museum
13 minutes walking
A cultural museum showcasing Atayal heritage through exhibits and artifacts, enriching the local experience.
Neidong Forest Recreation Area
5 minutes walking
A peaceful forest area with walking trails and rich biodiversity, great for nature lovers.
Volando Abu
7 minutes walking
Offers exquisite Taiwanese cuisine with a cozy ambiance. Be sure to try their signature spicy chicken.
Siliq Cafe
8 minutes walking
A casual spot serving Western and local dishes with farm-to-table ingredients, known for their fresh salads.
Wu Lai Snack Bar
11 minutes walking
A local favorite for quick bites featuring delicious street food like fried tofu and grilled meats.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Michael
United States,
December
2024
8.8/10
This resort spa is an unforgettable getaway, offering a breathtaking setting just an hour away from Taiwan's hustle. The views of the aqua-colored river are stunning, and the staff is clearly well-trained, enhancing the overall experience. While the price may be on the higher side, it's worth every penny for the quality and the unique performances by local aboriginal people. However, I did encounter some delays during check-in, which could have been improved.
Rooms
9.0
I didn't specifically comment on the rooms, but I chose one with a view of the river, which I highly recommend.
Service
7.0
The service was mostly excellent, but there seemed to be a bit of confusion at the reception during peak times which caused a bit of a wait.
Location
10.0
The resort is beautifully located an hour outside Taiwan, providing a stunning escape from urban life.
Dining
9.0
The dining experience was top-notch; I enjoyed the a la carte options, which were both delicious and well-presented.
Facilities
9.0
The facilities were impressive, especially the various hot spring baths and the relaxation areas that made for a rejuvenating stay.
Breathtaking river views
Check-in delays
William
United States,
November
2024
8.6/10
My stay at the hotel was delightful, mainly thanks to the amazing service and the beautiful views. The staff was prompt and helpful, making my experience enjoyable. The room's comfort was impressive but there were some aspects that could be improved, especially regarding the clarity of their services. The location offers a stunning backdrop, however, I did encounter some issues with getting to the facilities on time, which was frustrating.
Rooms
9.0
The room was clean and spacious with a breathtaking view out the large window. It provided a comfortable and relaxing atmosphere for my stay.
Service
7.0
The service was quick and efficient, especially when I requested assistance. However, I did feel some clarity could be improved when handling appointment changes.
Location
9.0
The location of the hotel is fantastic, with easy access to beautiful spots nearby, making it perfect for relaxation and exploration.
Dining
10.0
The dining experience was exceptional, offering a delightful mix of local flavors and fine cuisine while enjoying a great view.
Facilities
8.0
The facilities were nice, with the private spa bath providing a wonderful experience, though I had some difficulty navigating to appointments.
Ken
United States,
October
2024
10.0/10
My stay at the resort was incredible! The service was excellent, and I felt truly pampered. The views from the dining area were stunning, and the food was a delightful mix of local flavors and fine dining. The only downside was that the price is a bit high, but honestly, you get what you pay for in terms of experience and comfort.
Rooms
10.0
The rooms were clean, spacious, and beautifully designed, offering a tranquil atmosphere to unwind.
Service
10.0
The service exceeded my expectations; the staff were exceptionally attentive and went out of their way to provide assistance.
Location
10.0
Nestled in a serene area away from the urban bustle, the location offers a breathtaking view of the aqua-colored river and surrounding mountains.
Dining
10.0
Dining at the resort was a real highlight, with a menu that showcased both creative and local culinary delights while overlooking the stunning landscape.
Facilities
10.0
The facilities were top-notch, featuring a lovely spa and relaxing hot springs that made my stay truly rejuvenating.
Exceptional service
Higher price
Dave
United States,
October
2024
8.8/10
I had a wonderful experience at this resort spa, where exceptional food, attentive service, and a luxurious atmosphere made my stay memorable. The room was spacious and comfortable, with a stunning view of the river. However, the surrounding area was not as enchanting as I had hoped. I was also slightly disappointed that my request for a corner room was not honored. Overall, a great escape with some minor drawbacks.
Rooms
8.0
The room was spacious, clean, and comfortable, providing a perfect view of the river. However, I wished for a more modern touch, as some furniture felt dated.
Service
10.0
The service was outstanding, with attentive staff that promptly addressed all my needs. They even offered to send back a forgotten item at my request.
Location
7.0
The location offered beautiful views, but the surrounding area left something to be desired. It is a bit of a walk to the village nearby.
Dining
10.0
Dining was a highlight, with excellent food and variety that catered to my dietary needs. The atmosphere was cozy, adding to the dining experience.
Facilities
9.0
The facilities were fantastic, boasting multiple pools with varying temperatures, a steam room, and a sauna. It provided a true sense of relaxation.
Mary
United States,
September
2024
8.0/10
Volando offers a relaxing retreat with exceptional service and beautiful views, making it a delightful getaway for couples. The rooms are spacious and comfortable, featuring stunning river views and a clean hot spring tub. However, there were some concerns about the dining options and the location's accessibility, which might be deterrents for some guests.
Rooms
10.0
The rooms are spacious and comfortable, equipped with a clean hot spring tub and stunning river views. The canopy bed added a romantic touch, enhancing our relaxation.
Service
10.0
The staff was incredibly attentive, remembering our names and preferences, which made us feel valued throughout our stay.
Location
6.0
While the location near Urai hot spring town featured beautiful views, reaching it involved a dangerous 20-minute walk along a road with limited footpaths.
Dining
5.0
Dining could use some improvements; while the restaurant had a nice atmosphere, the quality didn't meet the expectations set by the hotel's luxurious vibe.
Facilities
9.0
The hotel has exquisite facilities, including a spa and various artistic performances that contribute to a serene zen atmosphere.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Japanese
Number of rooms:
6
Former name
volando urai spring spa and resort
FAQs
About Volando Urai Spring Spa & Resort
How far is Volando Urai Spring Spa & Resort from Taipei Songshan Airport?
The hotel is 30 km from Taipei Songshan Airport.
Is there a shuttle service available at Volando Urai Spring Spa & Resort?
Free scheduled shuttle services to and from Xindian MRT Station are provided for guests.
What dining options are available at Volando Urai Spring Spa & Resort?
The hotel features two on-site restaurants, including Volando Soyan, which offers fine dining and seasonal dishes.
What amenities are included in the rooms at Volando Urai Spring Spa & Resort?
Rooms are equipped with air conditioning, a flat-screen TV, DVD player, minibar, and a seating area.
Are there any wellness facilities at Volando Urai Spring Spa & Resort?
The hotel features separate hot spring pools for males and females, a spa and wellness centre, and a steam room.
What nearby attractions can guests visit when staying at Volando Urai Spring Spa & Resort?
Nearby attractions include Wulai Old Street (1 km), Wulai Waterfall (3 km), and Neidong Forest Recreational Area (5 km).
Is parking available at Volando Urai Spring Spa & Resort?
Private parking is available nearby for free without a reservation.
Are there any age restrictions for guests at Volando Urai Spring Spa & Resort?
The hotel operates as an adults-only environment.
How can guests arrange activities or excursions at Volando Urai Spring Spa & Resort?
Guests can arrange day trips at the tour desk located in the hotel.
Which languages are spoken by the staff at Volando Urai Spring Spa & Resort?
The staff is proficient in multiple languages, ensuring communication with international guests.
Is breakfast included in the stay at Volando Urai Spring Spa & Resort?
Yes, a complimentary breakfast is offered with scenic views.
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Volando Urai Spring Spa & Resort
8.1
500 m from center
722 US$
802 US$
per nightMobile-only price
